Refunds and Returns Policy for Well View Glasses
Effective Date: May 10, 2024
Thank you for shopping at Wellviewglasses.com. If you are not entirely satisfied with your purchase, we’re here to help. Our returns and refunds policy is designed to be simple and fair, ensuring you feel confident in your transaction and our services.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging, which must be undamaged and intact.
- Accompanied by the receipt or proof of purchase.
Non-Returnable Items: Please note, customized items are not eligible for a return unless there are defects in the product’s quality or craftsmanship.
Initiating a Return
To initiate a return, please follow these steps:
- Email us at [email protected] with your order number, details of the product, and the reason for the return.
- Wait for our response. We will provide instructions on where to send returned products.
- Pack the item securely and include the original receipt or proof of purchase.
Please note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If your product is defective or damaged, we are happy to exchange the product for a new one. Please contact us at the email address above with details of the product and the defect or damage.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: [email protected]
Address: 4567 Ballast Dr, Ft. Myers, FL 33908
We value your business and are here to provide you with the best possible service. Thank you for choosing Well View Glasses.